accountnow Support Tickets All Reviews

WELCOME TO MEASUREDUP
We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business



accountnow Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0
  • card restricted



    I am one pissed card holder. I want my money now. My money was deposited in the bank on the 28th of February and when I tried to get money off m card I couldn't. I called and spoke to someone and was told that I needed to send some information to verify my address and identity. I done this and I have not gained access to my card yet. Again I am very pissed. wish I would have viewed this before now about this card. They full of shit. More...
    (Credit Cards, Finance, Banks)
  • Restricted Account



    I have been using accountnow for a while now where my payroll check has been direct deposited and I have never had a problem. Until today when I received a refund of my federal income tax and a restriction was placed on my account stating the amount exceeded the daily amount. I sent over the requested identifying documents and I'm waiting for a response. This has been a big inconvenience because my payroll funds and my tax refund is on hold and I have 3 children and no money at this time. Why am I begging for the money I work so hard for. I have learned a valuable lesson. I wish I... More...
    (Credit Cards, Finance, Banks)
  • Refusal to transfer funds



    AccountNow refuses to transfer the rest of mine and my husbands funds to our other accountnow card. We are left with zero dollars because we traveled to another state for my husbands job and he doesn't get his first check until next week and were only allowed $500 within a two week period. This baffles me as this is a PRE PAID CARD! It's our money but not allowed to have access?? The customer service reps are clueless,the managers are ignorant and this company is useless in an emergency situation. More...
    (Credit Cards, Finance, Banks)
  • no access to account



    ive activated my account now card i recieved in the mail about 2 months ago, set up an online account to view statements, called on the phone to hear statements, then today i 2 days ago i went to check my balance, via internet which was unsuccessful,all that happens is im forwarded to a page to file a claim and im not allowed to do anything else. i cant check my balance or nothing. then i try calling to check account and thats when im told my card num is unrecognized as well as my ssn. i need access to my account asap. this is ridiculous. ive already emailed customer service with no... More...
    (Miscellaneous)
  • RESTRICTED FUNDS!!



    ON 02/19/15 I RECEIVED MY FEDERAL TAX DEPOSIT. ON THAT SAME DAY SOMEONE (WITH STOLEN IDENTITY) WAS GRANTED ACCESS TO A OLD CANCELED CARD I ONCE HAD ABOUT 3 YRS AGO AND WAS ABLE TO WITHDRAW $500 FROM A LOCAL ATM!! NOW THAT I AM DISPUTING TRANSACTION AND FINDING OUT SOMEONE HAS CARDS IN MY NAME, MY FUNDS (EVERY DOLLAR I HAVE) GETS RESTRICTED AND IM UNABLE TO USE CARD. NOW THEY TELLING ME I CAN NO LONGER BANK WITH THEM AND THEY MAILING MY BALANCE, IN A PAPER CHECK, TO ME AND COULD TAKE 2-6 WEEKS??? ITS MY MONEY AND I NEED IT NOW,, HOWEVER YALL GIVING MY MONEY AWAY TO ANYONE WHO CAN VERIFY MY... More...
    (Miscellaneous)
  • dispute



    July 09,2014. Loaded two money packs to my card one for $500 and one for the amount $430. I went tokKroger on flat shores parkway and purchased a money order for$8.30 and got $90 cash back making my total be $99. I got home and check my card it said available balance. .04 cent. They took my other $831.00. I'm filing a dispute for the amount of $831.00. A unauthorized transaction I didn't make $831. Last four of card 0018. Last four of ss.2223. My name nakethia Jackson. Phone# 678-914-5564. Signed:nakethia Jackson 07/09/2014. More...
    (Shopping, Chain Stores)
  • login



    Can't login to my account since they changed the way to login. My husband and I are retired. Social Secutity is only income we have and it is direct deposited to the account now account. I can't even find out if we even have any money. I have called and was told everything was ok and I should be able to login. Was told to try again and call back if I still can't login. I try it still doesn't work. called again and was told the very same thing. Thats all I could ever get out of them. More...
    (Credit Cards, Finance, Banks)
  • locked accountnow.com



    I called customer service to report the card they sent me had not arrived. all they had to do was cancelled the mailed card and send a new one. Instead the person locked my current card. The agent was out of the country. His english was garbled obviously east indian ocean location. I also reported that the website was not letting me into my account even after I followed new procedures and it was deleting one piece of information everytime I hit the continue button. More...
    (Credit Cards, Finance, Banks)
  • Tax Refund



    According to the IRS, my federal tax refund (a portion) was sent to Account Now on 1/27/13. To date, I have not received my money. The other portion of my refund was received by my other bank on 1/26/13. I have tried calling several times, only to be placed on hold for 50 minutes then hung up on. I need to have this resolved asap because I am in need of my refund.How much longer do I have to wait? More...
    (Credit Cards, Finance, Banks)
  • Closed account/ funds missing



    I filed a dispute with accountnow about someone using my debit card. I called the Representative on Feb 11th 2013 and they told me to fax in some information. I faxed in the information but the claim was processed so i called back on Wednesday and a femal representative told me that i have to sign additional paper work. After the paper work was signed on Wednesday Feb 13th, on Thursday my account was suddently closed. They never gave me any information and no one knows where my money is. I called them numerous times and they told me they cannot release any information. my name is Chris... More...
    (Credit Cards, Finance, Banks)
  • pay check



    My c information was stolen and I was told by accountnow that I needed my original id and social security card before they issue me another one. I asked why and they because they needed it a year ago. Why would they wait til I get paid, have my stuff stolen then tell me when I report it when they should have done this a year ago? They are illegally holding my paycheck and if they don't send me another card or send my paycheck back to the company or mail a check to me then I am going to sue!!! More...
    (Credit Cards, Finance, Banks)
  • unauthorized charge



    I had cancelled a trial with a company and they were not supposed to take money out of my account. Account now let the charge go through on a weekend when I had no access to any of my other accounts. When I called, first my husband had to give them permission to speak with me as it is in his name. They never made a record of this and after 5 calls he had given them permission 5 times. I was told that they could not reverse the charge although I had sent them my documentation. I would ask to speak to a supervisor they would put me on hold for 15 minutes then the phone would hang up. I... More...
    (Credit Cards, Finance, Banks)
  • refuseing to return money



    i had lost my credit card i called over and over to a number that i cant reach because they ask you your credit card number in the automated system. and this is for reporting lost or stolen cards. now being i do not have this i could not report it lost so i dug and found an email which they was not responding so i gone to BBB and found they have many numbers not listed for customers! and i called they said send your billing info with address on it an did and social to this number 605-988-3346so i did the next day i get an email saying to send the same info to 925-217-0052 so i called and... More...
    (Credit Cards, Finance, Banks)
  • IRS Refund Direct Deposit



    Had my IRS refund deposited into my wife's Accountnow account. Because I was not on the account, they closed the account without contacting my wife. This was on 1/29. On this same day copies of my return, DL, SSN & lease agreement were all faxed to them per their request. We have been calling for 3 days with promises that the issue would be resolved "today" each time we called. To this date they are still holding my refund. It took them 5 minutes to close the account, but takes them 4 days to reopen it? I want my money!! More...
    (Credit Cards, Finance, Banks)


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team