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accountnow Complaint - No access to funds - account now prepaid visa card
accountnow Complaint

accountnow Complaint

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No access to funds - account now prepaid visa card


My card was lost as I was traveling to my husbands new job. As we didn't have a new physical address we couldn't have a replacement card mailed at that time but the company allowed a ONE TIME ACCESS to $500 which is wrong on so many levels since this is OUR money considering it's a PRE PAID CARD. When I was able to give an address the card did not arrive within the allotted time and we were still told we couldn't gain access,they refuse to transfer the rest of our funds and we are left with zero dollars and are forced to pawn our iPad until my husband is paid next week. Unacceptable!


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