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accountnow Complaint - account frozen
accountnow Complaint

accountnow Complaint

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account frozen


Around Feburary 28th 2015 my credit card was reported stolen. My wife called in to do this for me. A week later we called to find out where the replacment card was. The rude customer service lady said we had to send in a copy of id, ss card and proof of address. we ave sent in the items 3 times now. we have made dozzens of calls. now they are saying the id is expired which is because because my wallet got stolen. i canno go get a new id because all my money is trapped in the account now debit card that was stolen. I need my $350 to live on. it was my tax refund and I have been out of work and this was all my money. I need this money to live on and now they are saying they are going to send the money back to the IRS.
This company is redicious and the customer service call center is in the Phillipeans and not helping me at all.
I do not know what else to do. I am a father of 3 boys and I need my money to pay rent or I will be evicted.


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