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accountnow Support Ticket - pay check

accountnow Support Ticket

pay check

Created By: gershian's Picture gershian Last Reply: Icr3's Picture Icr3
Priority Level: [Emergency] Status: [Open]
Created: 6 years ago Last Updated: 4 years ago
Department: General Replies: 2

My c information was stolen and I was told by accountnow that I needed my original id and social security card before they issue me another one. I asked why and they because they needed it a year ago. Why would they wait til I get paid, have my stuff stolen then tell me when I report it when they should have done this a year ago? They are illegally holding my paycheck and if they don't send me another card or send my paycheck back to the company or mail a check to me then I am going to sue!!!


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Ticket Replies

AccountNow says: (6 years ago)
Hello Gershian,
I’m sorry to hear you had some issues with your account. Generally when documentation has been requested, it is to protect you and any funds that you may have remaining on your account.

Unfortunately we cannot discuss your personal information in a public forum. If your issue has not been resolved, please contact us at customerserviceMU@accountnowinc.com and reference your name, address, telephone number, and last four digits of your card number so we may further assist you.


Icr3 says: (4 years ago)
I am experiencing the same with my paycheck. I have been with Them for years. I have several family and friends that use Account now, if I don't get some help trust me the will all drop Account now!!

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